大型语言模型可以产生流畅的对话，但往往是幻觉的事实不准确。虽然检索式增强的模型有助于缓解这个问题，但他们仍然面临着推理的艰难挑战，以便同时提供正确的知识和产生对话。在这项工作中，我们提出了一种模块化模型，知识响应（K2R），将知识纳入会话代理商，这将这个问题分解为两个更简单的步骤。 K2R首先生成一个知识序列，给定对话背景作为中间步骤。在此“推理步骤”之后，该模型随后参加自己生成的知识序列，以及对话背景，以产生最终的响应。在详细的实验中，我们发现这种模型在知识接地的对话任务中少幻觉，并且在可解释性和模块化方面具有优势。特别地，它可以用来将QA和对话系统一起融合在一起，以使对话代理能够提供知识渊博的答案，或者QA模型，以在零拍摄设置中给出对话响应。

In open-domain dialogue intelligent agents should exhibit the use of knowledge, however there are few convincing demonstrations of this to date. The most popular sequence to sequence models typically "generate and hope" generic utterances that can be memorized in the weights of the model when mapping from input utterance(s) to output, rather than employing recalled knowledge as context. Use of knowledge has so far proved difficult, in part because of the lack of a supervised learning benchmark task which exhibits knowledgeable open dialogue with clear grounding. To that end we collect and release a large dataset with conversations directly grounded with knowledge retrieved from Wikipedia. We then design architectures capable of retrieving knowledge, reading and conditioning on it, and finally generating natural responses. Our best performing dialogue models are able to conduct knowledgeable discussions on open-domain topics as evaluated by automatic metrics and human evaluations, while our new benchmark allows for measuring further improvements in this important research direction.

Large pre-trained language models have been shown to store factual knowledge in their parameters, and achieve state-of-the-art results when fine-tuned on downstream NLP tasks. However, their ability to access and precisely manipulate knowledge is still limited, and hence on knowledge-intensive tasks, their performance lags behind task-specific architectures. Additionally, providing provenance for their decisions and updating their world knowledge remain open research problems. Pre-trained models with a differentiable access mechanism to explicit nonparametric memory can overcome this issue, but have so far been only investigated for extractive downstream tasks. We explore a general-purpose fine-tuning recipe for retrieval-augmented generation (RAG) -models which combine pre-trained parametric and non-parametric memory for language generation. We introduce RAG models where the parametric memory is a pre-trained seq2seq model and the non-parametric memory is a dense vector index of Wikipedia, accessed with a pre-trained neural retriever. We compare two RAG formulations, one which conditions on the same retrieved passages across the whole generated sequence, and another which can use different passages per token. We fine-tune and evaluate our models on a wide range of knowledge-intensive NLP tasks and set the state of the art on three open domain QA tasks, outperforming parametric seq2seq models and task-specific retrieve-and-extract architectures. For language generation tasks, we find that RAG models generate more specific, diverse and factual language than a state-of-the-art parametric-only seq2seq baseline.

我们提出了Blenderbot 3，这是一个175B参数对话模型，能够通过访问Internet和长期内存进行开放域对话，并接受了大量用户定义的任务的培训。我们同时发布了模型权重和代码，还将模型部署在公共网页上，以与有机用户进行交互。该技术报告描述了该模型的构建方式（建筑，模型和培训计划）以及其部署的细节，包括安全机制。人类评估表明，它优于现有的开放域对话代理，包括其前身（Roller等，2021； Komeili等，2022）。最后，我们使用部署收集的数据详细介绍了持续学习的计划，该数据也将公开发布。因此，该研究计划的目标是使社区能够研究通过互动学习的不断改进的负责任的代理商。

Knowledge-grounded dialogue systems powered by large language models often generate responses that, while fluent, are not attributable to a relevant source of information. Progress towards models that do not exhibit this issue requires evaluation metrics that can quantify its prevalence. To this end, we introduce the Benchmark for Evaluation of Grounded INteraction (BEGIN), comprised of 12k dialogue turns generated by neural dialogue systems trained on three knowledgegrounded dialogue corpora. We collect human annotations assessing the extent to which the models' responses can be attributed to the given background information. We then use BEGIN to analyze eight evaluation metrics. We find that these metrics rely on spurious correlations, do not reliably distinguish attributable abstractive responses from unattributable ones, and perform substantially worse when the knowledge source is longer. Our findings underscore the need for more sophisticated and robust evaluation metrics for knowledge-grounded dialogue. We make BEGIN publicly available at https://github.com/ google/BEGIN-dataset.

传达相关和忠实信息的能力对于有条件生成的许多任务至关重要，但对于神经SEQ-seq seq模型仍然难以捉摸，这些模型的输出通常显示出幻觉，并且无法正确涵盖重要细节。在这项工作中，我们主张规划作为有用的中间表示，以使有条件的一代减少不透明和扎根。我们的作品提出了将文本计划作为一系列提问（QA）对的新概念化。我们用QA蓝图作为内容选择（即〜说什么）和计划（即〜按什么顺序）来增强现有数据集（例如，用于摘要）。我们通过利用最先进的问题生成技术并将输入输出对自动获取蓝图，并将其转换为输入 - 蓝图输出输出元组。我们开发了基于变压器的模型，每个模型都在它们如何将蓝图合并到生成的输出中（例如，作为全局计划或迭代）。跨指标和数据集的评估表明，蓝图模型比不采取计划并允许对生成输出进行更严格控制的替代方案更为事实。

Natural Language Generation (NLG) has improved exponentially in recent years thanks to the development of sequence-to-sequence deep learning technologies such as Transformer-based language models. This advancement has led to more fluent and coherent NLG, leading to improved development in downstream tasks such as abstractive summarization, dialogue generation and data-to-text generation. However, it is also apparent that deep learning based generation is prone to hallucinate unintended text, which degrades the system performance and fails to meet user expectations in many real-world scenarios. To address this issue, many studies have been presented in measuring and mitigating hallucinated texts, but these have never been reviewed in a comprehensive manner before. In this survey, we thus provide a broad overview of the research progress and challenges in the hallucination problem in NLG. The survey is organized into two parts: (1) a general overview of metrics, mitigation methods, and future directions; and (2) an overview of task-specific research progress on hallucinations in the following downstream tasks, namely abstractive summarization, dialogue generation, generative question answering, data-to-text generation, machine translation, and visual-language generation. This survey serves to facilitate collaborative efforts among researchers in tackling the challenge of hallucinated texts in NLG.

Entities, as important carriers of real-world knowledge, play a key role in many NLP tasks. We focus on incorporating entity knowledge into an encoder-decoder framework for informative text generation. Existing approaches tried to index, retrieve, and read external documents as evidence, but they suffered from a large computational overhead. In this work, we propose an encoder-decoder framework with an entity memory, namely EDMem. The entity knowledge is stored in the memory as latent representations, and the memory is pre-trained on Wikipedia along with encoder-decoder parameters. To precisely generate entity names, we design three decoding methods to constrain entity generation by linking entities in the memory. EDMem is a unified framework that can be used on various entity-intensive question answering and generation tasks. Extensive experimental results show that EDMem outperforms both memory-based auto-encoder models and non-memory encoder-decoder models.

Large pre-trained language models have recently enabled open-ended generation frameworks (e.g., prompt-to-text NLG) to tackle a variety of tasks going beyond the traditional data-to-text generation. While this framework is more general, it is under-specified and often leads to a lack of controllability restricting their real-world usage. We propose a new grounded keys-to-text generation task: the task is to generate a factual description about an entity given a set of guiding keys, and grounding passages. To address this task, we introduce a new dataset, called EntDeGen. Inspired by recent QA-based evaluation measures, we propose an automatic metric, MAFE, for factual correctness of generated descriptions. Our EntDescriptor model is equipped with strong rankers to fetch helpful passages and generate entity descriptions. Experimental result shows a good correlation (60.14) between our proposed metric and human judgments of factuality. Our rankers significantly improved the factual correctness of generated descriptions (15.95% and 34.51% relative gains in recall and precision). Finally, our ablation study highlights the benefit of combining keys and groundings.

对话式AI中的现有研究主要将面向任务的对话框（TOD）和问题答案（QA）视为单独的任务。为了构建可以完成用户任务和支持信息寻求信息的对话代理的目标，构建一个可以访问各种外部知识的系统，构建一个处理TOD和QA的系统非常重要。在这项工作中，我们提出了一项新任务，开放式TOD（OB-TOD），将TOD与QA任务相结合，并将外部知识源扩展到包括明确的知识源（例如Web）和隐式知识源（例如，例如，预训练的语言模型）。我们创建了一个新的数据集ob-multiwoz，在这里，我们在其中丰富了Tod会议，并使用类似QA的信息寻求基于外部知识的经验。我们提出了一个统一的模型Opera（开放式末端到端任务对话框），可以适当地访问明确和隐性的外部知识，以解决定义的任务。实验结果表明，与闭环基线相比，Opera的表现出色，并说明了两种知识类型的价值。

Recent advances in large-scale pre-training provide large models with the potential to learn knowledge from the raw text. It is thus natural to ask whether it is possible to leverage these large models as knowledge bases for downstream tasks. In this work, we answer the aforementioned question in unsupervised knowledge-grounded conversation. We explore various methods that best elicit knowledge from large models. Our human study indicates that, though hallucinations exist, large models post the unique advantage of being able to output common sense and summarize facts that cannot be directly retrieved from the search engine. To better exploit such generated knowledge in dialogue generation, we treat the generated knowledge as a noisy knowledge source and propose the posterior-based reweighing as well as the noisy training strategy. Empirical results on two benchmarks show advantages over the state-of-the-art methods.

The quality of knowledge retrieval is crucial in knowledge-intensive conversations. Two common strategies to improve the retrieval quality are finetuning the retriever or generating a self-contained query, while they encounter heavy burdens on expensive computation and elaborate annotations. In this paper, we propose an unsupervised query enhanced approach for knowledge-intensive conversations, namely QKConv. There are three modules in QKConv: a query generator, an off-the-shelf knowledge selector, and a response generator. Without extra supervision, the end-to-end joint training of QKConv explores multiple candidate queries and utilizes corresponding selected knowledge to yield the target response. To evaluate the effectiveness of the proposed method, we conducted comprehensive experiments on conversational question-answering, task-oriented dialogue, and knowledge-grounded conversation. Experimental results demonstrate that QKConv achieves state-of-the-art performance compared to unsupervised methods and competitive performance compared to supervised methods.

检索增强的代表在许多知识密集型的NLP任务中表现出最先进的表现，例如打开问题应答和事实验证。考虑到检索到的段落，这些模型训练以产生最终输出，这可能与原始查询无关，导致学习虚假线索或回答记忆。这项工作介绍了一种融入通道的证据性的方法 - 是否段落包含正确的证据来支持输出 - 培训发电机。我们介绍了一个多任务学习框架，共同生成最终输出并预测每个段落的证据性，利用新的任务不可行方法来获得{\ IT Silver}分证分性标签进行监督。我们在三个知识密集型任务中的五个数据集的实验表明，我们的新的证据引导发电机具有相同尺寸模型的直接对应的直接对应，并使Faviq-Ambig的最先进。我们将这些改进归因于辅助多任务学习和银证处分性挖掘技术。

真实的人类对话数据是复杂，异质和嘈杂的，从该数据中构建开放域对话系统仍然是一项艰巨的任务。实际上，此类对话数据仍然包含大量信息和知识，但是，它们没有得到充分探索。在本文中，我们展示了现有的开放域对话生成方法，这些方法记住上下文响应配对的数据，并使用自动回归或编码模型模型不利于培训数据。与当前的方法不同，使用外部知识，我们探索了一个检索生成培训框架，该培训框架可以通过将它们视为“证据”来利用异质和嘈杂的培训数据。特别是，我们使用Bertscore进行检索，这给出了证据和一代的更好品质。公开可用数据集的实验表明，我们的方法可以帮助模型产生更好的响应，即使此类培训数据通常会留下深刻的印象为低质量数据。这种性能增益与通过扩大训练组更好的改进的绩效增益相当，甚至更好。我们还发现，模型性能与检索到的证据的相关性有正相关。此外，我们的方法在零拍实验上表现良好，这表明我们的方法对现实世界数据可能更强大。

诸如说服力之类的复杂对话设置涉及交流态度或行为的变化，因此即使与主题没有直接相关，用户的观点也需要解决。在这项工作中，我们贡献了一个新颖的模块化对话系统框架，该框架将事实信息和社会内容无缝地整合到有说服力的对话中。我们的框架可以推广到任何混合社交和任务内容的对话任务。我们进行了一项研究，将用户对框架的评估与基线端到端生成模型进行了比较。我们发现，与没有明确处理社交内容或事实问题的端到端模型相比，我们的框架在包括能力和友善的各个方面更受欢迎。

对于开放式对话问题应答（CQA），可以检索最相关的段落来回答问题，但与标准通道检索相比，这是具有挑战性，因为它需要了解完整的对话背景而不是单个查询。此外，重新列车良好的检索者（例如用于非对话查询）最初开发的搜索引擎都可以昂贵。为了便于他们的使用，我们开发了一个查询重写模型Conqrr，可以将上下文中的会话问题重写为独立的问题。它培训了一种新颖的奖励功能，可以直接优化检索，并且可以使用强化学习来适应任何固定的黑箱猎犬。我们展示了Conqrr在最近的开放式CQA数据集上实现了最先进的结果，这是来自三个不同来源的对话组合。我们还开展了广泛的实验，以表明CONQRR为任何给定的固定猎犬的有效性。

隐性知识，例如常识，是人类对话的关键。当前的神经反应生成（RG）模型经过训练以直接产生响应，省略了未阐明的隐式知识。在本文中，我们介绍了说话之前的思维（TBS），这是一种首先将隐式常识知识（思考）外部化的生成方法（思考），并使用这些知识来产生响应（speak）。我们期望外部化隐式知识可以更有效地学习，产生更多信息的响应，并实现了更多可解释的模型。我们分析了不同的选择，以收集知识一致的对话，代表隐式知识以及知识和对话之间的过渡。经验结果表明，TBS模型在大多数自动指标上优于端到端和知识增强的RG基准，并通过人类注释者评估，产生更有信息，具体和常识性遵循的响应。 TBS还产生了有意义的知识，并且与85 \％左右的对话有关。

由于人类参与者的参与，收集培训对话系统的数据可能非常昂贵，并且需要广泛的注释。特别是在文档接地的对话系统中，人类专家需要仔细阅读非结构化文件以回答用户的问题。结果，现有的文档接地对话对话数据集相对较小，并且妨碍了对话系统的有效培训。在本文中，我们提出了一种通过生成对话模型在文档上接地的自动数据增强技术。对话模型由用户BOT和代理机器人组成，可以在给定输入文档的情况下合成不同的对话，然后用于训练下游模型。在补充原始数据集时，我们的方法可以实现对传统数据增强方法的显着改进。我们还在低资源环境中实现了良好的性能。

建立能够具有丰富人类的对话能力的开放域对话系统是语言产生中的基本挑战之一。但是，即使该领域的最新进展，现有的开放域生成模型也无法捕获和利用外部知识，从而导致对看不见的话语的重复或通用响应。当前关于知识对话生成的工作主要集中于角色融合或搜索基于事实的结构化知识来源（例如Wikipedia）。我们的方法采用了更广泛，更简单的方法，旨在通过在社交媒体上发现的随意互动模仿人类的反应行为来提高系统的原始对话能力。该模型利用联合检索器生成器设置，从Reddit查询一组过滤的评论数据，以充当SEQ2SEQ生成器的附加上下文。对开放域对话数据集的自动和人类评估证明了我们方法的有效性。

知识密集型任务，例如开放域问题答案（QA），需要访问大量的世界知识或领域知识。知识密集型任务的一种常见方法是采用检索到阅读的管道，该管道首先从诸如Wikipedia之类的外部语料库中检索少数相关的上下文文档，然后预测在检索文档的条件下得到答案。在本文中，我们提出了一种新的观点，可以通过用大型语言模型生成器代替文档检索器来解决知识密集型任务。我们称我们的方法生成-Read Read（GenRead），该方法首先提示大型语言模型根据给定问题生成上下文文档，然后读取生成的文档以产生最终答案。此外，我们提出了一种基于聚类的提示方法，该方法选择了不同的提示，从而产生了涵盖不同观点的生成文档，从而更好地回忆了可接受的答案。我们对三个不同的知识密集任务进行了广泛的实验，包括开放域质量检查，事实检查和对话系统。值得注意的是，GenRead在Triviaqa和WebQ上实现了71.6和54.4的精确匹配分数，显着超过了最先进的检索到+4.0和+3.9的最先进的dpr-fid，而无需从任何外部知识源中检索任何文档。最后，我们证明可以通过结合检索和生成来进一步提高模型性能。